Frequently asked questions
Go beyond sales totals. Make clearer pricing and production decisions.
Profitbench was built around the questions that sales dashboards and generic bookkeeping tools leave unanswered.
Why Profitbench exists
Built around the questions generic tools leave unanswered.
Profitbench starts with the realities of running a small production shop—not an accountant’s chart of accounts.
What is Profitbench?
Profitbench is profitability software for makers and small production businesses that need more than sales totals. It brings your marketplace activity and business costs together so you can understand what the business kept, see how your products are performing, and make better pricing and production decisions.
Why was Profitbench created?
Profitbench grew out of firsthand experience running a 3D-printing shop, where generic bookkeeping tools could record expenses but could not clearly answer which products were worth making.
Who is Profitbench for?
Profitbench is for independent makers and small production businesses that create and sell physical products—from one-person shops to growing production operations.
How the numbers work
Two financial views, each honest about its job.
The Books show what the business kept, while Product Performance helps you decide what to make and how to price it.
What do the Books show?
The Books bring together the money your business received and what it paid out—including fees, refunds, materials, supplies, shipping, and operating expenses—so you can see what the business actually kept.
What does Product Performance show?
Product Performance estimates each product’s profit per unit and margin using its selling price, fees, material usage, and production costs. It helps you compare products, improve pricing, and decide what is worth making.
Why does Profitbench use cash-basis Books?
Not every material or supply you buy becomes something you can sell. Some is lost to mistakes, testing, trimming, breakage, or leftover scraps. Cash-basis Books count those purchases when they happen, so the full cost of running your shop is reflected.
Practical questions
Know where Profitbench fits before you start.
Straight answers about professional advice, supported shops, and how to reach us.
Does Profitbench replace an accountant or tax professional?
No. Profitbench organizes operating numbers and helps you understand profitability, but it does not provide accounting, tax, or legal advice. Use a qualified professional for decisions that require that expertise.
Which marketplaces and types of shops does Profitbench support?
Profitbench is built for independent makers and small production businesses that sell physical products on Etsy and eBay, as well as at local trade events. It fits a wide range of maker shops, regardless of their craft or production method.
How can I contact Profitbench?
Use the Support page to submit your inquiry to the Profitbench team.
Still have a question?
Send your inquiry through our Support page.
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